April 19, 2021 telecom

Ooredoo Kuwait wins three awards at the 2021 Middle East & North Africa Stevie Awards


Kuwait, Kuwait City: Ooredoo Telecom, the first to introduce innovative digital services in Kuwait, has proudly announced that it has won 3 categories at the 2021 Middle East & North Africa Stevie Awards®. The Stevie Awards® are widely considered to be the world's premier business awards, conferring recognition for achievement in programs such as The International Business Awards® for 19 years.

Ooredoo Kuwait has won in the following categories; “Innovation in Business Information Apps”, “Innovation in Customer Service Management, Planning & Practice”, and “Achievement in Growth”.

The Gold Stevie Award® for “Innovation in Business Information Apps” category was awarded in recognition of the company’s My Ooredoo application. My Ooredoo allows customers to fully control their account through their smart devices at any time. Customers can pay their bills or recharge multiple lines at once, check their pack usage and balance, activate their Nojoom account and keep track of their points, activate several digital services and buy e-vouchers and more.

The Silver Stevie Award® for “Achievement in Growth” category was in specific recognition of Ooredoo Kuwait’s milestones in business, technology and digital services in the telecommunications sector. Ooredoo has won numerous awards for providing an exceptional customer experience in the past, and today, Ooredoo is definitely thrilled to add this award to its portfolio. For years, Ooredoo Kuwait has maintained its success and even achieved growth by exploring new innovative techniques to conduct business efficiently, allowing it to reach new markets, expand its product and service portfolio, and expand the competencies of its human resources.

Among the most important of these achievements are the launching of eSIM on its network as the first telecom operator to offer this service in Kuwait and one of the first in the region, launching the 5G in mid-2018 providing a superior 5G experience and improving its network capabilities, followed by the first international 5G video call in the MENA region between Ooredoo Kuwait and Ooredoo Qatar. These important steps comes in tandem with the company’s digital transformation strategy and affirming its leadership in digitalization in Kuwait, in addition to providing its customers a full-fledged and unique digital experience.

Ooredoo Kuwait also received a bronze Stevie Award® for “Innovation in Customer Service Management, Planning & Practice - Telecommunications Industries” category. The company's most important achievements represented in completing 1000 days of launching its state of the art data center with zero downtime since its launch in 2017. The data center provides a suite of managed hosting services tailor-made to fit corporate and business needs. These services are ideal for corporates and businesses looking to better manage their data, platforms and applications.

Commenting on this, Mijbil Al-Ayoub, Senior Director, Corporate Communications, Ooredoo Kuwait, said: “Ooredoo’s vision has always been enriching people’s digital lives, while becoming the leading integrated communications provider in Kuwait is our mission. Thus, we are honored to have all these efforts come full circle and win many awards ourselves. Of course, it is not about the awards, yet, it truly feels great to be recognized and stand out among the crowd.”

The Stevie Awards are widely considered to be the world's premier business awards, conferring recognition for achievement in programs such as The International Business Awards® for 19 years. More than 400 nominations from organizations across the Middle East and North Africa were considered this year in categories such as Award for Excellence in Innovation in Products & Services, Award for Innovative Management, and Award for Innovation in Corporate Websites, among many others.

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