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Zain unveils new skill development programme for staff

June 10, 2018

Zain Bahrain, a leading telecommunications provider in the Kingdom, has launched a Productivity Improvement Practice (PIP) Certification program for a selected pool of 31 internal Zain Bahrain employees.

The move is part of Zain’s digital transformation strategy to enrich all its employees with concepts, tools and application of productivity improvement.

Zain Bahrain introduced the PIP programme for its employee which was developed by Jafcon Consultants and recognized as Professional Qualification (Level 5) by the Awarding and Assessment Organization for Qualifications in the UK (NOCN).

After passing the initial evaluation, Zain Bahrain's selected 31 employees took part in a three-day interactive workshop, in which they have received the executive level certificate of the PIP program.

These employees will later undergo a 10 weeks practitioner level field-study where the team will adopt and implement internationally recognised productivity enhancement techniques and tools, resulting in a Professional Certificate (NOCN Level 5 Certificate in Productivity Improvement Practice).

The program is aimed at improving Zain’s Bahrain operation efficiency besides increasing the flow and the quality of work which has a positive impact on customer service.

The selected employees will then also support their colleagues to identify and roll out additional productivity improvement projects in their own areas, said the telecom major in a statement.

Zain Bahrain is committed to the development of its employees, and to ensuring that they are both trained to perform their duties and motivated to think out of the box, it added.

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